Privacy Policy
Effective Date: 11/12/2021
Purpose
The purpose of this Privacy Policy (this “Privacy Policy”) is to inform users of our Site of the following:
1. The personal data we collect
2. Use of collected data
3. Who has access to the data collected
4. The rights of Site users; and
5. The Site’s cookie policy.
This Privacy Policy applies in addition to the terms and conditions of our Site.
Please note: This Privacy Policy applies only to https://definitivecoffee.com, our mobile sites and mobile applications, our use of social media sites and any other personal information obtained when you call, email or otherwise communicate or interact with Definitive Coffee Co. By accessing the sites on any computer, mobile phone, tablet or any other device and/ or making a purchase from Definitive Coffee Co. or otherwise interacting with Definitive Coffee Co., you agree to the terms of this Privacy Policy. If you do not agree to the policy, please do not use any of our Sites.
We ask that you please review this Privacy Policy often, as it may be updated periodically. Any current version of this policy will be published to our Sites.
Consent
By using our Site users agree and consent to:
- The conditions set out in this Privacy Policy; and
- The collection, use, and retention of the data listed in this Privacy Policy.
Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.
Data Collected Automatically
When you visit and use our Site; we may automatically collect and store the following information:
- IP Address and;
- Location
Data Collected in a Non-Automatic Way
We may also collect data when you perform certain functions on our Site:
- First and last name;
- Email address;
- Phone number
- Address; and
- Payment information
How We Use Personal Data
Data collected on our Site will only be used for the purposes in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.
The data we collect automatically is used for the following purposes:
- Statistics
The data we collect when the user performs certain functions may be used for the following purposes:
- Communication
This information is used to communicate with you for product fulfillment and shipping, when you contact us, when you request customer service or support, to complete your registration on our sites, to administer your account(s) with us, and to provide you with offers that may be of interest to you. If you choose not to provide the requested information, you may not be able to use some or all of the features of our Sites.
Who We Share Your Personal Data With
Employees
We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.
Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:
- If the law requires it;
- If it is required for any legal proceeding;
- To prove or protect our legal rights; and
- To buyers or potential buyers of this company in the event that we seek to sell the company.
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.
How Long We Store Personal Data
User data (as stated above) will be stored until the purpose the data was collected for has been achieved. If you leave a comment on any of our Sites, the comment and its metadata may be retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
How We Protect Your Personal Data
In order to protect your security, we use browser encryption and store all of your data on servers in a secure facility. All data is only accessible to our employees. All employees (regardless of position) are bound by strict confidentiality agreements and breach of this agreement would result in the employee’s termination.
While we take reasonable precautions to ensure that user data is secure and that users are protected, there is still a risk of data breach. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.
Children
We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal information, their parent or guardian may contact our Privacy Officer via a contact form under the “Contact” tab of our homepage.
How to Access, Modify, Delete or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we have disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our Privacy Officer via a contact form under the “Contact” tab of our homepage.
Do Not Track Notice
Do Not Track (“DNT”) is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third party websites and therefore do not respond to browser-initiated DNT signals.
Cookies
A cookie is a small file, stored on a user’s hard drive from a website. It’s purpose is to collect data based on the user’s browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.
We use the following types of cookies on our Site(s):
- Analytical Cookies
Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site (i.e. data on the content you access, how long you stay on our Site etc.)
Media
If you upload images to our website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on our website.
Definitive Coffee Co. websites including Facebook and Instagram allows you to share and/ or comment product reviews with us. Please use this feature responsibly. We monitor reviews to make sure that only appropriate content is shared through our Sites. You can interact with us through social media, such as by posting content, sharing material from our websites, and using our social media plug-ins. When you interact with us using social media, we may receive information such as your user ID, your profile picture, photos you post, and similar information, which is often determined by your privacy settings at social media sites.
We may use the information for the same types of purposes we describe throughout this Privacy Policy. Your use of social media sites is primarily governed by the Site Operators’ Privacy Policies and Terms of Service as well as the information you share with us and with others is largely controlled by the privacy settings you have established at those sites.
Please note that if you voluntarily submit any personal information for posting on our sites, such as a review or blog post, the information may become publicly available and can be collected and used by others, so you should use caution before posting information about yourself online.
Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the “Effective Date” at the top of this Privacy Policy. If necessary, we may notify users by email of any changes to this Privacy Policy.
User Notice
https://definitivecoffee.com (the “Site”) is owned and operated by a sole proprietor. They can be contacted via the information listed on the bottom of the Site’s homepage or by submitting a contact form under the “Contact” tab of our homepage.
